Privacy Policy

• Name, mobile number, email address
• Delivery and billing address, PIN code
• Account information and order history
• Transaction / payment status
• GSTIN, when voluntarily supplied for applicable business invoices
• Customer-support communications and return/refund information
• Device, browser and technical information where applicable

• Account creation and authentication
• Processing orders, delivering products and processing payments
• Order tracking and customer service
• Returns and refunds
• Fraud prevention and platform security
• Tax and legal compliance
• Improving QUICKNEX services and communication

Online payments may be processed by authorized payment gateway providers. QUICKNEX does not unnecessarily store full card numbers, CVV or other sensitive card credentials.

Necessary information may be shared with relevant service providers such as:

• Payment gateways
• Courier and logistics providers
• Technology and service providers
• Customer-support providers
• Professional legal or tax advisers where appropriate
• Government or legal authorities where required by law

QUICKNEX takes reasonable technical and organisational measures to protect customer information against unauthorised access, misuse, alteration or disclosure.

We retain personal data for as long as necessary to fulfil the purposes described in this policy, comply with legal or tax obligations, resolve disputes and enforce our agreements.

We may use cookies and similar technologies to keep you signed in, remember your cart, improve site performance and understand how our service is used.

• Correction or update of personal information
• Account / data deletion requests where applicable
• Consent withdrawal where applicable

To exercise these rights, please contact our support team using the details on the Contact page.

If you have a privacy concern, please write to our Grievance Officer:

QUICKNEX may update this Privacy Policy periodically. The latest revision date is shown at the top of this page.